This product is backed by Lifetime Warranty, starting from the date of purchase. During this period, we guarantee that the product will be free from defects in materials and workmanship under normal use. This warranty extends to the original purchaser and is non-transferable.

What's Covered:

• Defective Parts or Components
• Workmanship Issues
• Anti-Yellowing

What's Not Covered:

• Accidental Damage
• Installation failures
• Normal Wear and Tear

Shipping Policy: Orders are processed and dispatched from our warehouse within 2 business days. During Sale events, please allow for up to 4 business days for dispatch.

Express Delivery Time:

• United States: 5-7 Business Days
• Europe: 5-7 Business Days
  

Standard Delivery Time:

• United States: 9-15 Business Days
• Europe: 9-15 Business Days
• Remote Island Areas: 15-20 Business Days

Shipping Price

• Standard Delivery - $7.99
• Express: $16.99
• Orders Over $69：Free shipping

You can read more about our detailed Shipping Policy

Shipping Policy

Welcome to Polecase's Shipping Policy, where we outline the various shipping options available for your convenience, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:

Processing Time
Orders are typically processed and shipped out within 1-3 business days from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times

Shipping Methods
We offer several shipping options to accommodate your needs, including standard and express shipping. The availability of shipping methods may vary depending on your location and the items in your order.

Shipping Costs

Shipping costs are calculated based on the shipping option selected, the destination, and the weight of the items in your order. Shipping costs will be displayed during the checkout process before you complete your purchase.

Please note: After the package is shipped, we will send the tracking number to your registered email address. Please track the package and make sure it is available at the time of collection. If the customer is not there, the package will be sent to the local postal for collection, and the customer needs to collect the package within the time according to the regulations of the local post. If the package is not collected within the time specified by the local post or an incorrect delivery address is provided at checkout, the package will be returned to us. In this case, we will charge a re-delivery fee based on the actual courier fee. The package will be re-delivered only after the re-delivery fee is paid. If the customer chooses a refund, the initial shipping fee will be deducted from the refund amount.

Delivery Time
Delivery times vary depending on the shipping method selected and the destination of your order. Please note that unforeseen circumstances such as weather delays, customs clearance processes or carrier issues may impact delivery times.

Change of Address
If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.

Tracking Information:

For your convenience, we provide tracking information for all orders. Once your order is dispatched, you will receive an email with tracking details that allow you to monitor the progress of your shipment.