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Premium Quality
Guaranteed
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Hassle-Free
Warranty
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Lifetime Customer
Support
This product is backed by Lifetime Warranty, starting from the date of purchase. During this period, we guarantee that the product will be free from defects in materials and workmanship under normal use. This warranty extends to the original purchaser and is non-transferable.
What's Covered:
What's Not Covered:
Shipping Policy: Orders are processed and dispatched from our warehouse within 2 business days. During Sale events, please allow for up to 4 business days for dispatch.
Express Delivery Time:
Standard Delivery Time:
Shipping Price
You can read more about our detailed Shipping Policy
Welcome to Polecase's Shipping Policy, where we outline the various shipping options available for your convenience, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:
Processing Time
Orders are typically processed and shipped out within 1-3 business days from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times
Shipping Methods
We offer several shipping options to accommodate your needs, including standard and express shipping. The availability of shipping methods may vary depending on your location and the items in your order.
Shipping Costs
Shipping costs are calculated based on the shipping option selected, the destination, and the weight of the items in your order. Shipping costs will be displayed during the checkout process before you complete your purchase.
Please note: After the package is shipped, we will send the tracking number to your registered email address. Please track the package and make sure it is available at the time of collection. If the customer is not there, the package will be sent to the local postal for collection, and the customer needs to collect the package within the time according to the regulations of the local post. If the package is not collected within the time specified by the local post or an incorrect delivery address is provided at checkout, the package will be returned to us. In this case, we will charge a re-delivery fee based on the actual courier fee. The package will be re-delivered only after the re-delivery fee is paid. If the customer chooses a refund, the initial shipping fee will be deducted from the refund amount.
Delivery Time
Delivery times vary depending on the shipping method selected and the destination of your order. Please note that unforeseen circumstances such as weather delays, customs clearance processes or carrier issues may impact delivery times.
Change of Address
If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.
Tracking Information:
For your convenience, we provide tracking information for all orders. Once your order is dispatched, you will receive an email with tracking details that allow you to monitor the progress of your shipment.
| Shipping Country | Carrier | Delivery Time |
|---|---|---|
| Australia | Australia Post | 6-9 business days |
| Austria | GLS | 6-9 business days |
| Belgium | bpost | 6-9 business day |
| Bulgaria | UPS | 6-9 business days |
| Canada | Canada Post | 6-9 business days |
| Croatia | UPS | 9-13 business days |
| Czech Republic | GLS | 9-13 business days |
| Denmark | GLS | 9-13 business days |
| Estonia | DPD | 9-15 business days |
| Finland | UPS | 9-15 business days |
| France | Colis Privé | 6-9 business days |
| Germany | GLS | 6-9 business days |
| Greece | UPS | 9-15 business days |
| Hungary | DPD | 9-15 business days |
| Ireland | UPS | 9-15 business days |
| Italy | GLS | 9-15 business days |
| Lithuania | DPD | 9-15 business days |
| Netherlands | DHL | 9-15 business day |
| New Zealand | New Zealand Post | 9-15 business days |
| Norway | UPS | 9-15 business days |
| Poland | DPD | 9-15 business days |
| Portugal | SEUR | 9-15 business days |
| Rest of the World | Local Carrier | 8-15 business days |
| Romania | UPS | 9-15 business days |
| Saudi Arabia | Saudi Post | 9-15 business days |
| Slovakia | DPD | 9-15 business days |
| Slovenia | DPD | 9-15 business days |
| Spain | SEUR | 9-15 business days |
| Sweden | BRING | 9-15 business days |
| Switzerland | GLS | 9-15 business days |
| United Arab Emirates | Emirates Post | 9-15 business days |
| United Kingdom | Royal Mail | 9-15 business days |
| Asian Countries | Postal |
6-9 business days |
| United States | USPS | 6-9 business days |
Shipping Delays:
While we make every effort to meet the estimated delivery times, external factors such as weather conditions, customs delays, and unforeseen circumstances may cause delays. If you experience any significant delays, please don't hesitate to contact our customer support team at support@polecase.com for assistance.
Questions and Assistance:
If you have any questions or require assistance regarding our Shipping Policy, please contact our customer support team. We are here to help ensure your shopping experience with polecase is smooth and satisfying. Thank you for choosing us to meet your electronic accessory protection and charging needs.
This phone case looks super classy and has an amazing grip. My hand doesn’t get tired even after holding it for a long time. It also works as a stand, which is really practical. The quality and premium feel are great—I’m very satisfied!
The phone case feels incredibly comfortable and resists fingerprints, staying clean during use. Craftsmanship is exquisite, with true-to-color and perfect details. The case is slim and fits perfectly once installed, looking high-end. The back has a wristband standuse the wristband when holding the phone, the stand when placing it on a desk. Its incredibly functional.
This phone case is lightweight with just the right thickness, offering drop protection while preserving a great feel. Details like the texture and button cutouts are expertly crafted, with real focus on quality and detail. The minimalist look is timeless, incredibly attractive and stylish.
The phone case is of excellent quality, feels great in hand. The wristband design meets my needs perfectly, doubles as a stand, and supports magnetic charging. Highly recommended, the experience is fantastic.
The wristband is really convenient, no hand fatigue. The key is it props up for office work and file browsing. It also supports magnetic charging with strong adsorption. Great case, great value for money.
